Web Survey Bibliography
The number of online surveys in German official statistics has been steadily growing over the years as there is a huge demand in business, administrative statistics and in private households for responding by online questionnaires. Consequently, to guarantee a high quality of statistical data and to provide respondent-friendly online questionnaires, the Federal Statistical Office of Germany (Destatis) is testing electronic questionnaires. In doing so, a three step approach is applied: (a) observation while completing the questionnaire, (b) cognitive interviews (retrospective think aloud and probing) and (c) evaluation of eye tracking data. Based on tests of four different online questionnaire designs (CAWI instruments) and current research on the subject, the Federal Statistical Office developed preliminary guidelines for the design of online-questionnaires for private households. Final guidelines have not been released yet since further reflection is needed. In the focus of the paper are issues such as the general design of the questionnaire (paging or scrolling as a matter of navigation), visual design, kind and style of instructions, error messages, question and answering formats as well as the accessibility of the instrument. The paper highlights selected results from usability-tests with online-questionnaires and discusses how the design of online questionnaires can be enhanced.
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Web survey bibliography (4086)
- Media tracker; 2012
- Measuring the quality of governmental websites in a controlled versus an online setting with the ‘...; 2012; Elling, S., Lentz, L., de Jong , M., van den Bergh, H.
- Measuring modern media consumption; 2012; Arini, N.
- ISO 20252. Market, opinion and social research-Vocabulary and service requirements, 2nd Edition; 2012
- Is „chapterisation“ a viable alternative to traditional progress indicators ?; 2012; Spicer, R., Dowling, Z.
- Internet use in households and by individual in 2012. Eurostat Statistics in Focus 50/2012; 2012; Seybert, H.
- Internet access - Households and individuals, 2012 part 2; 2012
- Internet access - Households and individuals, 2012; 2012
- Google et Médiamétrie créent une audience bimédia; 2012; Gonzales, P.
- GMI Pinnacle; 2012
- Global market research 2012; 2012
- Explaining rising nonresponse rates in cross-sectional surveys; 2012; Brick, J. M., Williams, Do.
- Eurobarometer Special surveys: Special Eurobarometer 381; 2012
- Online Surveys 2.0; 2012; Elferink, R.
- The Impact of Academic Sponsorship on Online Survey Dropout Rates; 2012; Allen, P. J., Roberts, L. D.
- Especially for You: Motivating Respondents in an Internet Panel by Offering Tailored Questions; 2012; Oudejans, M.
- Social media as a data collection tool: the impact of Facebook in behavioural research; 2012; Zoppos, E.
- Smartphone Apps and User Engagement: Collecting Data in the Digital Era; 2012; Link, M. W.
- Snowball Sampling in Online Social Networks; 2012; Raissi, M., Ackland, R.
- The Use of Facebook as a Locating and Contacting Tool; 2012; McCarthy, T.
- How Often Do You Use the App with a Bird on It? Exploring Differences in Survey Completion Times, Primacy...; 2012; Buskirk, T. D.
- Data quality of questions sensitive to social-desirability bias in web surveys; 2012; Lozar Manfreda, K., Zajc, N., Berzelak, N., Vehovar, V.
- Online Questionnaires: Development of ‘basic requirements’; 2012; Tries, S., Blanke, K.
- Social research in online context: methodological reflections on web surveys from a case study; 2012; Pandolfini, V.
- Efficacy of a health-related Facebook social network site on health-seeking behaviors; 2012; Woolley, P., Peterson, M.
- The war against unengaged online respondents; 2012; Gittelman, S. H., Trimarchi, E.
- Qualitatively Speaking: The five absolute, no-excuse must-dos for online qualitative researchers; 2012; Rossow, A.
- By the Numbers: Lessons for using online panels in B2B research; 2012; Elsner, N.
- Specialized Tools for Measuring Past Events ; 2012; Belli, R. F.
- Transparency, Access and the Credibility of Survey Research; 2012; Lupia, A.
- Can Microtargeting Improve Survey Sampling? An Assessment of Accuracy and Bias in Consumer File Marketing...; 2012; Pasek, J.
- Anonymity and Confidentiality; 2012; Tourangeau, R.
- Cognitive Evaluation of Survey Instruments: State of the Science (Art?) and Future Directions; 2012; Willis, G. B.
- Oh, Just One More Thing … Leveraging “Leave-Behinds” in Data Collection; 2012; Link, M. W.
- Paradata; 2012; Kreuter, F.
- Computation of Survey Weights: Bridging Theory and Practice; 2012; DeBell, M.
- Optimizing Response Rates; 2012; Brick, J. M.
- Modes of Data Collection; 2012; Tourangeau, R.
- The Use and Effects of Incentives in Surveys; 2012; Singer, E.
- Improving Question Design to Maximize Reliability and Validity; 2012; Krosnick, J. A.
- Respondent Attrition vs Data Attrition and Their Reduction; 2012; Olsen, R. J.
- Survey Interviewing: Deviations from the Script; 2012; Schaeffer, N. C.
- How accurate are surveys of objective phenomena?; 2012; Chang, L. C., Krosnick, J. A.
- Measure the response burden in the Swedish Intrastat system; 2012; Weideskog, F.
- Mode and non-response effects and their treatment; 2012; Chrysanthopoulos, S., Georgostathi, A.
- What can be said about quality in the Central Population Register based on a self-completion survey...; 2012; Falnes-Dalheim, E., Pedersen, H. E.
- Improving the quality of complex surveys: The case of the EU Labour Force Survey ; 2012; van der Valk, J.
- Pros and cons of Internet based User Satisfaction Surveys; 2012; Consoli, A., Matsulevits, L.
- Between demand and reality: Ensuring efficiency and quality in pretesting questionnaires; 2012; Sattelberger, S., Blanke, K.
- How to provide high data quality in online-questionnaires: Setting guidelines in design; 2012; Tries, S., Nebel, S., Blanke, K.